3d Mini Me Guarantee

The success of our figurines, cake toppers and bobbleheads depends on the quality of your shopping experience.
Our guarantee to you is to provide you excellent product quality, speed of delivery and friendliness of service.
We will help you to put a smile on the face of your spouse, friend, partner, colleague or relative!

How do we do this?

Quality:

The quality of your figurine is assured by our 10 years of experience in hand made handcrafts, which includes top materials, a solid production process and a thorough quality check before shipment. We guarantee your figurine will:

- Be made according to your photos and specifications
- Arrive undamaged and unblemished

We can not guarantee the figurine's 100% resemblance to your photos, since each figurines is man made by the experienced hands of our professional sculptures.
Compare it too a painting; it can and will never be an exact copy of a photo and it will be a matter of opinion.
The examples and resemblance you see on our website is what you can also expect for your own figurine or bobblehead.

However you can increase quality and resemblance with the quality of your photos.
For details of our handling of exceptions and complaints we invite you to read our Terms and Conditions.

Speed:

We understand that speed is important when ordering a gift, even if it is custom made.
Therefore we make no compromise when choosing our shipment method and offer exclusively delivery via courier anywhere in the world.
We do not have control over unforeseen circumstances or 3rd party mistakes.

We guarantee to:

- Manufacture and ship your pre-made body figurines in 10 working days
- Manufacture your fully customized figurines in 3.5 weeks time for expected delivery to your door within 1 month
- Inform you immediately of any unforeseen delays that can jeopardize the delivery of your figurine within the regular timelines

Friendly Service:

Our service begins from the moment you place your order.
We guarantee to provide you with:

- Clear instructions and timely notification regarding your order
- Feedback and timely requests for any additional information needed
- Total security on your personal and credit card data
- Clear outline of what you will pay
- Constant updates on your order status
- A track and trace number so you can follow your shipment with the courier

Your satisfaction is our only recipe for success.

Sincerely,

3D Mini Me